PRIVACY POLICY

 REFUND POLICY

 

DONATION REFUND POLICY

Adarana Amma Charitable Trust India is instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. Adarana Amma Charitable Trust expects that all donors will exercise due care and diligence while making donations. Adarana Amma Charitable Trust also recognises that a donation may be made erroneously or donors may change their mind.

 

Adarana Amma Charitable Trust will examine each request for refund of donation and endeavour to make the refund. Adarana Amma Charitable Trust may also seek further information / documents and donor must co-operate in this regard.

 

However, Adarana Amma Charitable Trust is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.

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• If you would like your donation to Adarana Amma Charitable Trust to be refunded,

• You must request Adarana Amma Charitable Trust in writing or by email for a refund and Your request must reach Adarana Amma Charitable Trust Trust within 15 (fifteen) days from the date on which you made the donation i.e. the date on which you:

• Made the donation online, electronically or through other means, OR

• Handed over the cheque / demand draft to Adarana Amma Charitable Trust or someone authorised by Adarana Amma Charitable Trust for this purpose, OR

• Despatched the cheque / demand draft to Adarana Amma Charitable Trust by other means.

 

The written request stating reason for requesting refund must be sent to the address stated below and must contain all the following details pertaining to the donation: Date of donation

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• Donation amount

• If donation was made through cheque/draft, please provide Cheque/Draft no.

• If donation was made through credit card, please provide Credit Card no. (last 4 digits only).

• If donation was made online, please provide Donation-ID.

 

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Adarana Amma Charitable Trust respects your privacy. We collect information to provide services to you and update you on the impact of your contributions. Adarana Amma Charitable Trust recognizes that we must maintain and use your information responsibly.​

 

We collect information from you when you visit and take actions on our website. We use this information to provide the services you’ve requested. We may use cookies (such as Google Analytics) to provide a better experience and improve our website.​

 

We will only use your information to keep you up to date with our work or answer your enquiries. We will not trade, share, or sell your personal data with anyone.

 

If you would like to read or have any questions about our Privacy Policy, please contact us at aactrust.org@gmail.com

 

 What we collect

 

We only collect the personal information you voluntarily provide us via our website, email or face-to-face.

 

We collect your personal information because it helps us deliver a superior level of service. It enables us to give you convenient access to our services and focus on categories of greatest interest to you.

 

 Cookies

We use cookies (such as Google Analytics) to provide a better experience and improve our website. If you wish to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.​

 

Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

 

 How we use it

We will only use your information to keep you up to date with our work or answer and manage your enquiries. We will not trade, share, or sell your personal data with anyone.
When you submit a volunteer enquiry form we retain your information to allow us to contact you about relevant opportunities.

 

 Security

As we said, the Company takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to our employees and strictly enforce privacy safeguards within the company. In addition, the Company supports industry initiatives, such as Trustee, to preserve privacy rights on the Internet and in all aspects of electronic commerce.

 

Online Payments

All of our online payments are processed through trusted and established third party payment gateways which manage their own privacy policies. They only provide us with the information you have authorised them to and we only use this information to issue receipts for your donations and, where relevant and you have requested them, updates from the projects you are supporting.

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 Your rights

You have the right to request we remove you from our mailing lists. You can do this by unsubscribing to our mailing list via our website homepage, https://www.aactrust.org.in/ or by emailing aactrust.org@gmail.com

 

​You retain the right to have data corrected if it is wrong, to prevent use which is causing you damage or distress or to stop marketing information being sent to you.​

 

You also have the right to request any information we hold about you. If you would like to request this please email aactrust.org@gmail.com and we will provide the relevant information within one month.

 

 Terms & Conditions

The terms “We” / “Us” / “Our”/”Trust” individually and collectively refer to Adarana Amma Charitable Trust and the terms “Visitor” ”User” refer to the users.

 

This page states the Terms and Conditions under which you (Visitor) may visit this website https://www.aactrust.org.in/. Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The organisation, any of its divisions and / or its subsidiaries and associate organisations (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, because they are binding on all users of this Website.

 

 USE OF CONTENT

All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under license, by the organisation and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these Terms and Conditions or in the site content, is strictly prohibited.

 

You may not sell or modify the content of this website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organisation’s or entity’s written permission which you can request by emailing aactrust.org@gmail.com.

 

 ACCEPTABLE WEBSITE USE

Security Rules​

• Visitors are prohibited from violating or attempting to violate the security of the website, including, without limitation,

• Accessing data not intended for such user or logging into a server or account, which the user is not authorized to access,

• Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization,

• Attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or “Trojan horse” to the Website, overloading, “flooding”, “mail bombing” or “crashing”, or

• Sendi civil or criminal liability.

• The organisation and/or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involving unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

 

General Rules

       Visitors may not use the Web Site in order to transmit, distribute, store or destroy material:

• That could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation,

• In a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or

• That is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.

 

 INDEMNITY

The User unilaterally agree to indemnify and hold harmless, without objection, the Company, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of https://www.aactrust.org.in/ or their breach of the terms.

 

 LIABILITY

User agrees that neither organisation nor its associates, secretary, officers or employees shall be liable for any direct/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user’s transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if organisation has been advised of the possibility of such damages.

 

User further agrees that Adarana Amma Charitable Trust shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent.

 

User agrees that Adarana Amma Charitable Trust shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall trust’s total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to trust, if any, that is related to the cause of action.

 

 DISCLAIMER OF CONSEQUENTIAL DAMAGES

In no event shall Adarana Amma Charitable Trust or any parties, organisations or entities associated with the corporate brand name use or otherwise, mentioned at this website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the website and the website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organisation or entities were advised of the possibility of such damages.

 

 

Further Questions Regarding Privacy

If you have questions or concerns about the Company’s Customer Privacy Policy or data processing, please use the appropriate regional email addresses aactrust.org@gmail.com to contact us. The Company’s Data Controller in your region will respond to your inquiry within 30 days.